Refund policy

All Sales Are Final

Due to the age, rarity, and one-of-a-kind nature of our vintage pieces, all purchases are final sale. We do not accept returns, exchanges, or cancellations for reasons including fit, color, personal preference, or minor signs of age and wear.

Vintage garments and accessories may show natural characteristics consistent with their age. We carefully photograph, measure, and describe each item, including any known flaws or condition notes. Please review all product photos, descriptions, measurements, and our Vintage Condition Guide before purchasing.

Because vintage sizing can differ significantly from modern sizing, we strongly recommend comparing the listed measurements with a similar garment you already own that fits you well.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives. Contact us at vintagefloof1920@gmail.com within 48 hours of delivery if:

You received the wrong item.
Your item was damaged during shipping.
The item differs significantly from its listing due to an error on our part.

Please include your order number and clear photographs of the item, packaging, and shipping label. We will review the issue and work with you toward an appropriate resolution.

Damage, wear, repairs, discoloration, or other imperfections already disclosed in the product description or photographs do not qualify for a refund.

Lost or Stolen Packages

Vintage Floof is not responsible for packages that are marked as delivered by the shipping carrier but are later reported as missing or stolen. Please confirm that your shipping address is correct before completing your order and contact the carrier directly regarding delivery issues.